The Challenges of Virtual Lawyering

The Challenges of Virtual Lawyering

by | Jul 19, 2021 | Legal Process

The Challenges of Virtual Lawyering

We are more than a year into pandemic protocols of varying levels, and one thing that seems here to stay is a reliance on Zoom and other virtual technologies that let us connect from a distance.

That’s a good thing, right? We can get our work done, see people’s smiling faces, move things forward without having to leave our homes or risk getting sick. Great.

But at what cost?

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Photo by LinkedIn Sales Solutions on Unsplash

I’m not sure this is due to the pandemic, but I’ve noticed lately that nobody looks in each other’s eyes anymore. There is no real eye contact. Did this occur because of Zoom, where you’re forced to look up at your webcam to come across as looking directly at someone when really you’re not?

Or was it already a habit that predates this unusual time?

Regardless of its origins, when we lose eye contact, we lose human connection.

Personally, while I appreciate all the possibilities that Zoom brings us, I find it distracting – I never know where to look. The mechanics of the technology make me feel more distant from my client, the other attorney, the judge, whoever is on the other end of the conversation.

That does not happen in court or in a conference room.

In those settings, not only can I see whether the other people are looking my way or at something else, I can feel their energy and the chemistry between us.

And so I began to wonder what our relationships lose, and society in general, when we are together less often, and rarely peering into someone’s eyes.

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Photo by LinkedIn Sales Solutions on Unsplash

Looking directly into someone’s eyes is an intense, human connection. When people are testing credibility, they question why another person is always looking down or just can’t look you in the eye. Does this indicate they have a hard time being honest or revealing the truth?

Because if you can be secretly multitasking during a virtual meeting, not only are you not looking into someone’s eyes, your mind is somewhere else. Everything is lost.

And there is a chance this won’t get better if companies and professionals continue to work at home.

I’ve spoken to young professionals who think it’s ridiculous to have everyone in one physical place. There is something great about the freedom to work from anywhere, but there is merit in going to the office and not sitting home alone every day. People got dogs during COVID because they didn’t want to be lonely.

A hybrid might work, if during the time we spend in company with others, we really focus on connecting.

As for me, I prefer to meet with my clients and settle cases in person. I believe it’s the best way to know my sincerity, to feel comfortable with the person you’re counting on to see this process through. I owe it to my clients to be front, center, and attentive. And it’s only fair that everyone else involved in their case – judge, opposing counsel, and anyone else – is, too.

It’s easier for clients to obscure details and hide truths when you meet at a distance. I can’t do the case justice if I don’t know everything. We all win when we can truly connect at a deep and honest level.

Good work comes from real connections. In real-time. On a foundation of trust.

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Processing Divorce in Court during COVID… On Zoom?

Processing Divorce in Court during COVID… On Zoom?

by | Dec 7, 2020 | Family Law

Processing Divorce in Court during COVID… On Zoom?

It’s not news that we are in extraordinary times, with divorce court cases being held over video chat platforms like Zoom. I’ve been wondering how this experience is for clients who, for the time being, don’t have to stand in front of a judge in a hushed courtroom.

How do they hear things differently?

How is the feeling different – better or worse?

And is the judge’s ruling in a divorce case as effective from afar?

The Difference Is Big

It’s one thing to stand in the courtroom in front of a judge wearing a robe with deputies standing nearby. The formal and reserved ambience of the courtroom does not exist in a virtual experience.

Divorce on zoom

Photo by David Veksler on Unsplash

Does that mean the messages are not as strong or impactful?

From the safety of home, we are more relaxed. When a judge admonishes a client for improper behavior in a virtual hearing, is it perceived as severely?

Remote Cases Affect All Parties

Divorce on zoom

Photo by Magnet.me on Unsplash

From a lawyer’s perspective, preparing for an evidentiary hearing and having to do a trial by Zoom is also different. We call witnesses, and they respond from their own homes or offices.

Are they reading information they would not otherwise be able to refer to if in person?

Are they texting a friend or the Jameson Law firm for help?

Body Language Is Impossible to Read in Remote Cases

The judge may hear things differently, too, unable to read the body language or pick up on certain inferences made by those present in a courtroom.

Often in family court, judges will make comments from the bench to address the parties, to send a message. I wonder, is that message as powerful while the party is sitting in an easy chair in his living room, listening without really being present?

Consider this Case Study

Divorce on zoom

Photo by Daniel Jensen on Unsplash

As an example, not long after we were all required to stay-safe-at-home, a party filed a motion to prevent the other parent from traveling out of the country with their children – when travel out of the country was really not possible due to pandemic limitations on travel. We still don’t know when it will be possible to travel beyond our borders.

The judge looked at both parties on the virtual hearing and said, “You have to choose your battles. This is not an emergency. Nobody is going anywhere right now, so come back to me if there really is an urgency.”

The co-parents were arguing about what was essentially an irrelevant point. The judge tried to emphasize this point sternly, but I have to say, I don’t think the point sticks as much with clients when we’re relegated to video hearings.

Isn’t It Good to Revere the Judge?

In the courtroom, when a judge makes a comment from the bench, and an order is entered into the court docket, it’s a serious thing. You can feel the gravity of the situation when you’re standing there, in the windowless courtroom, with the judge seated higher than everyone, and no one else utters a word.

You stand, out of respect for the judge, and wait for him or her to respond to your motion. And what the judge says, goes.

Period.

Let’s Get Serious

I’m convinced that while the order stands and is as effective and imperative during this time as any other time, the parties don’t feel the gravity of the situation in the same way.

There is one upside to this new normal, though. In divorce cases where abuse or violence is present, not having to show up in the same physical space as your abuser is a relief for clients seeking freedom and safety from domestic abuse.

In these situations, staying in your own home while the abuser remains in another space is a gift for the victim. However, I’m not sure the abuser receives the severity of the proceedings when the judge is on a screen.

Divorce on zoom

Photo by Sydney Sims on Unsplash

Does the Location of Your Divorce Case Matter?

The takeaway from all of this is that if you were planning to divorce, think about how the inability to appear in a physical courtroom will help or hinder your case.

There are non-court-based options for divorce, of course, like Collaborative Divorce or Mediation – which might be better alternatives.

If you’re looking for a divorce lawyer at this time, you might want to consider talking with a lawyer who is familiar with and practices both the court-based, litigation model and is specially trained as a mediator or Collaborative attorney – someone like me!

After all, is it worth litigating if you’re not appearing in front of a judge?

Read more about Family Law

Leadership Requires Awareness

Leadership Requires Awareness

by | Sep 8, 2020 | Family Law

Leadership Requires Awareness

With a goal of being an effective leader, I’ve been reading about how to cultivate leadership skills. What comes up again and again is the importance of building awareness.

Have you ever been somewhere, and your mind wanders to another place? Perhaps you’re worrying about something, or anticipating your next meeting. You don’t really focus on what’s happening NOW. Do you know what it feels like to be somewhere, but not really be there?

Learn to Be Present

I know what that’s like, especially when I’m juggling client cases, professional development, managing my law firm, and oh yeah, personal life, too!
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Photo by Linus Nylund on Unsplash

Becoming aware is the best way to effectively lead others. When we are aware, we can focus 100% on what is happening RIGHT NOW.

Check out these books on how to build awareness!

The benefit of awareness is that we listen when someone speaks, they feel heard, and we respond with integrity and focus.

I see how this new stance improves my client relations. I am fully entrenched in this client, right now, while they sit across from me or I face them on a Zoom call.

Focusing on My Clients

Nothing else is in my mind or focus; they know their issues are my present priority. And we get things done because we are fully present and connected.

Also, building awareness means we stop filtering situations through a lens of bias or perception. We see it objectively, which helps lead to productive solutions.

Being more aware has helped me question my inherent biases. With a goal of truly adopting an anti-racist stance, this is essential!

When I hear my inner thoughts going in a new direction, I examine them and ask whether I am bringing bias unnecessarily into a situation. I always want to be the best divorce lawyer I can be!

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Image by John Hain from Pixabay

The Benefits of Awareness

Building awareness can have beneficial outcomes, including the following:

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The ability to tune into your own thoughts, and triggers, so you can release them.
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You investigate automatic interpretations – which often leads to letting them go.
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You observe, objectively, what is happening.
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You explore a variety of possibilities, without attachment to being right or a certain outcome.
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You reduce or eliminate judgment about people or situations being good or bad, right or wrong.
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You reduce stress (I am a BIG fan of this!)
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You find the best solution or approach, because you are CLEAR.

I’ve learned that building awareness is the ONLY option if I am to be a good leader!

Read more about Family Law

Taking Divorce Virtual

Taking Divorce Virtual

by | Aug 25, 2020 | Collaborative Divorce

Taking Divorce Virtual

How a Jameson Law Manages a Virtual Divorce Case in Colorado

This blog first appeared on the website for the International Academy of Collaborative Professionals. Read the original blog here.

In the era of COVID-19, everyone is using virtual meeting software to conduct business. However, my Collaborative Divorce colleagues and I were already doing it. 

A Case Follows Its Clients

This case began in the typical in-person format in Michigan. The husband met with me several times over nine months as he contemplated filing for divorce. Shortly after it became clear that ending the marriage was his next step, he and his wife decided to sell their home and move to another state, where two of their married children live.
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It is not like any case can go virtual; attorneys are bound by the parameters of the State Bar and can only practice in states where they are licensed to do so.

Based on my state’s laws, if my client moved to Colorado and then filed for divorce, I could not represent him.

But he wanted to work with me in a Collaborative fashion on his virtual divorce. Accordingly, we filed in the state of Michigan before they moved, which relegated the case to the state where they had lived during their marriage.

Committed to the Collaborative Process

They agreed to proceed in a Collaborative fashion, and the wife hired Collaborative Divorce attorney, Tucson divorce attorney. We created a team that included divorce financial planner Jacqueline Roessler and divorce coach Judith Margerum. Everyone agreed that this case would be conducted through video conferencing.

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Photo by CoWomen on Unsplash

I assumed the professionals would be together in one place, and the parties in another place, but this did not happen. For scheduling convenience, each professional joined from her own office, and our clients were in their home in different rooms.

As the case progressed, I thought it would be better for the team to gather in person, especially for a pre-meeting and a debrief after the client meeting. As it turned out, due to the pandemic, we connected via our own shelter-in-place locations.  

Meeting Virtually

For the most part, the virtual divorce case proceeded beautifully with Zoom as our means for communication and meeting. There were drawbacks of course. For example, it was harder to take side meetings with a client or team member on Zoom. However, it was possible using the Breakout Rooms feature.

On the positive side, the Collaborative tone remained in this virtual format.

Collaborative Focuses on the Family

As usual with Collaborative Divorce, we were able to focus the process to suit the family. This family was in transition, so we created virtual meetings to accommodate their desire to move, rather than having to wait for their divorce to be final in Michigan.

Another plus is that you can see people’s reactions and responses, which is crucial for the mental health professional on our team. While we cannot read the energy as we would in-person, we can still see, really close up, each face.

And, scheduling meetings is a breeze – no need to plan around drive time or calendar conflicts.

Today’s technologies make it easy to expand our Collaborative world while still getting the same great work done.

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Photo by Jessica Rockowitz on Unsplash

Here are some tips for making video conferencing work for divorce law cases.

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Pay attention; make sure you are looking at the screen. People often get distracted during a video conference and might look to another screen, thus missing reactions and responses.
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Because everybody is on a computer, the person taking notes can type it on their own device. I could look at the meeting and type while it was going on.
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It is easy to record the meeting for future review. People sometimes forget what they said or agreed to, or perhaps different parties have different interpretations of the proceedings. Having the ability to record the meeting eliminates confusion. Professionals should be aware of the most current privacy standards that apply to them in regards to use of this technology, specifically around recording. In addition, mental health professionals may need to determine whether their technology platform is HIPPA compliant prior to hosting or recording meetings.
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Choose a platform that you’re comfortable with. We use Zoom, but there is also GoToMeeting, AnytimeMeetings, and others. Choose one that offers the option of breakout rooms.
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Be prepared. Learn how to share your screen, know the software, know the technology before the meeting begins.
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Plan your pre-meeting and your after-meeting, especially if professionals are not in the same room. Planning is still very important.

Read more about Collaborative Divorce

Facing Zoom Fatigue

Facing Zoom Fatigue

by | Jul 28, 2020 | Off Topic

Facing Zoom Fatigue

zoom fatigue

Photo by Chris Montgomery on Unsplash

Remember the days when we had time before and after a meeting to prepare and process? There was no such thing as “Zoom fatigue” back then, and oh it seems a distant memory!
With all the virtual meetings of the last few months, I’m starting to forget the rhythm of the pre-pandemic work day. While I prefer in-person meetings, I am becoming more comfortable conducting business remotely.

Building a New Normal

There is really no choice! We spend our days now on Zoom or FaceTime because it’s the only way to be with others, safely.

Recently, I had a conversation with some colleagues about how we are so much more tired at the end of a day now. And yet, we haven’t gone anywhere!

So why are we so tired? 

Understanding Where Energy Comes From

I posed this question to a colleague who specializes in Co-Parenting counseling, Jordana Wolfson. A social worker, Jordana explained that it takes a lot of energy to participate in virtual meetings because we cannot pull energy from others in the room.

People-to-people interactions have an energy that we miss when we sit alone at the dining room table. That’s why co-working spaces like WeWork became so popular.

Millennials and Gen Z professionals were already comfortable working remotely. They were good at staying connected with friends across the country via video chat. Professionals of a certain age (like me!) did not grow up with this.

Drained by Zoom fatigue, we are realizing just how much energy we draw from being in the same space as others.

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Jordana Wolfson, social worker
Co-Parenting Solutions LLC

Will This Be Our New Normal?

This may be a new face of work going forward, even after the pandemic ends. But we must find ways to fuel daily energy without depending on others in the room.

Maybe the new normal will be more about balance – finding a balance between working from home and being at the office, spending time with family and friends versus being a workaholic, eating out vs. eating at home.

Perhaps we’ll be more selective with how we choose to spend our time, drawing energy less from the work day and more from life itself.

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